The aim of this course is  to  provide delegates with the knowledge and  skills required to  perform first, second and  third party audits  of quality management systems against  ISO 9001 standard in accordance with ISO  19011  and ISO /IEC  17021, as applicable. By the end of the course the participants  shall  be able to:
  • Describe the purpose  of  a  quality  management system  and  explain  the seven  principles  of quality management.
  • Explain the purpose,   content   and   interrelationship   of  ISO   9000, ISO 9001, ISO  9004 and  ISO 19011
  • Interpret the requirement of ISO 9001 in the context of audit
  • Explain the roles  and  responsibilities  of an  auditor and  lead  auditor to plan,  conduct,  report and  follow-up  a  quality  management system  audit and   audit  in  accordance  with   ISO   19011,  and   ISO/IEC 17021,   as applicable.
  • Plan, Conduct, report and  follow-up  an  audit of  a  quality management system  to  establish  conformity/  non -conformity  with  ISO  9001   and  in accordance with  ISO  19011  and  ISO/IEC  17021,  as applicable.